FAQ - yātrā mail club
when will my mail be sent
your mail will be sent by the 3rd of each month
how much does shipping cost
USA: free
International : $2
where do i deliever to
i send the mail worldwide
how long does shipping take
USA: Your order should arrive within 2-5 working days
International: Your order should arrive within 7-21 working days
which payment methods can i use
you can easily pay with PayPal, credit card (Visa, Mastercard, American Express), Google Pay or Apple Pay
all payments are secure and encrypted
i would like to cancel my subscription
how can I pause or cancel my subscription?
you can pause or cancel your subscription at any time in the customer portal! Simply log in with the email address you provided when placing your order.
how can I skip a payment?
you can skip or postpone payment in the customer portal. Next to each scheduled delivery, there is a "Skip Payment" button that allows you to skip the payment.
what happens if the payment cannot be processed?
if your subscription cannot be renewed because a payment could not be processed, you will receive an email with a link to securely update your payment method. If you take no action, we will attempt to charge you two more times before your subscription is automatically terminated.
how does the subscription work
- the first payment will be taken immediately after the purchase.
- the next monthly payments will be debited on the same day the following month (if multi - month, 3, 6, or 12 months after on the same day)
- gift subscriptions do not automatically renew, they are only debited once and canceled after
- you can cancel your subscription at any time in the customer portal.